Experience


PRODUCT DESIGNER Deskhero | deskhero.com | Dec 2020 – present

At Deskhero, I played a crucial role in shaping the product's evolution as a core team member, working closely with the founder to launch a successful customer support platform. Over four years, I designed and maintained the entire product, implemented a Design System that reduced design time by 30%, and introduced tools to streamline processes. I consistently collaborated with engineering to overcome technical constraints while prioritizing user needs and delivering innovative design solutions.

PRODUCT DESIGNER Omnia | Apr 2023 - Apr 2024

As a UX/UI designer, I developed the initial version of the platform from the ground up and continued refining it through multiple iterations. This involved creating an intuitive user flow, designing an engaging onboarding process, and implementing customizable dashboards. Additionally, I collaborated with engineers to ensure seamless integration of these features.

UX/UI DESIGNER PARiM | parim.co | Aug 2022 - Apr 2023

Led the design process for the Scheduling and Time Attendance parts of the product. Collaborated closely with Product Management and Engineering teams to define and refine requirements for the new PARiM to PARiM functionality. Conducted user research and usability testing to gather insights and validate design decisions. Developed wireframes, prototypes, and high-fidelity designs using Figma and FigJam, iterating based on feedback from stakeholders and users. Contributed to the PARiM design system to enhance consistency and efficiency. Introduced Product Analytics and Design Ops into the processes.

FREELANCE Aug 2022 - Apr 2023

Designed landing pages and e-commerce websites for small businesses using visual website builders. Branding and Logo Design for SME. Wireframed and prototyped a software for equipment management, web and mobile application. Produced visual elements, icons and art for a VR game.

Contact


+34 672 794 969 [email protected] [email protected] [email protected]

[LinkedIn](https://kiyoooo.notion.site/LinkedIn-67c350bf6b4c49e88353b550bd0ffb85)

[Portfolio](https://kiyoooo.notion.site/Portfolio-c0072e0d92a74c59be1e788b7aa0a984)

Languages


Skills


UX Design

UI Design

Tools & Technologies


Explore more about my process and approach in an Example Figma file.

https://www.figma.com/design/CCFWi3cEsVYjJu1aUcONEx/Hanna-Pak-|-Example-file?node-id=0-1&t=5NHMo044DDBXEWfM-1

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